
Inside compounding at Kiwi
The people, process and individual prescriptions behind our lab.
Read more: Inside compounding at Kiwi
MEDICAL & AESTHETICS · Connected care
Hormone questions deserve time and a clear explanation. Learn about BHRT, talk with a qualified prescriber and understand where our pharmacy can help.

Start with a clinical assessment. The pharmacy helps with your prescription, including a compounded preparation only when appropriate.
THE KIWI APPROACH
There’s a lot to sort through when you start reading about hormones.
At Kiwi, we start with what has changed for you, what you want to understand and whether treatment makes sense.
Our medical and pharmacy teams have different roles, with care connected at our Clement Avenue location.
Open a topic to read more.
BHRT stands for bioidentical hormone replacement therapy. Bioidentical describes a hormone with the same molecular structure as one made by the body.
It does not mean a product must be compounded, is risk-free or is more effective than a standard medication.
Perimenopause and menopause can bring changes in sleep, periods and day-to-day comfort. These are worth discussing, but not every change is caused by hormones.
Your clinician considers the broader picture before recommending treatment, another kind of support or further assessment.
Bring your questions and a clear picture of what you want help with.
Your prescriber reviews your health history, current medicines and the benefits and risks of the options.
Testing is arranged when clinically appropriate, not automatically as the same panel for everyone.
Bioidentical hormones are available in manufactured medicines as well as compounded preparations. A custom preparation is not automatically the better choice.
Your prescriber and pharmacist consider whether an available medication meets your needs before discussing a specific reason for compounding.
When a compounded prescription is appropriate, our Kelowna lab can prepare the prescribed strength and form. Creams, capsules and troches, which are small dissolvable lozenges, are examples of preparation formats.
They are not interchangeable. Your pharmacist checks the prescription and explains its use, storage and refill arrangements privately.
Sleep, food, movement and stress matter too. The plan should fit your day-to-day life.
Ask which changes are worth focusing on and which questions belong with your clinician, pharmacist or another member of your care team.
The first prescription is not the end of the process. Your clinician reviews how things are going, checks for unwanted effects and reassesses whether treatment remains appropriate.
The pharmacy can help with medication questions and coordinate prescription changes with the prescriber.
Ask the clinic which appointment fits your question, what the consultation costs and what to bring. If you already have a prescription and need help with a preparation, speak directly with the pharmacy.
Keep health history and records for your private appointment.
Useful answers about Hormone therapy consultations.
With a qualified prescriber’s assessment. Consultation, appropriate testing and monitoring determine whether treatment is suitable.
The pharmacy supports formulation, dispensing and medication questions. When prescribed, the lab can prepare individualized strengths and dosage forms.
No. The prescriber and pharmacist consider whether a standard medication or a custom preparation fits the individual plan.
No. Bioidentical describes the hormone’s structure. Compounded describes how a preparation is made. Manufactured medicines can also contain bioidentical hormones.
No single testing plan fits everyone. Your qualified prescriber decides whether testing would help with assessment or monitoring.
No. The word does not remove the risks of hormone therapy. Compounded preparations have not been shown to be safer than approved manufactured alternatives.
Call the pharmacy about the prescribed preparation, cost and timing. Assessment and changes to the treatment plan belong with your prescriber.

The people, process and individual prescriptions behind our lab.
Read more: Inside compounding at Kiwi
Kiwi’s guide to everyday exposure questions and practical choices.
Read more: Everyday chemicals and hormone healthIndependent patient information from The Menopause Society.
Read the resource: Hormone therapy explainedSTART HERE
Check the clinic’s booking menu, or call if you need help choosing an appointment. Keep health details for your private consultation.